avail insurance solutions llc - independent insurance broker - Oakland, California

michael b.

Our Homeowner's Insurance was cancelled due to fire risk. (We had AAA for 20 years, no assessment was performed, we meet all criteria of the fire marshal, but this was a cancellation done based on address, we are not in a critical fire zone but nearby one, if a fire were to take our house it would be blazing major pathways into the neighborhoods of Berkeley; such is the situation with insurance in California now.)
Brian and his team (I worked particularly with Jeanette) did an excellent job every step of the way. I am confident giving them the highest rating. There was a lot of back and forth, documents and questions, and they were efficient, helpful and professional.
To begin with you will set up a phone interview with Brian and he took all the time necessary to review the situation and discuss options before proceeding forward with a plan. He also made some recommendations regarding our current multi-policy insurance portfolio that were helpful and not based on his companies own self-interest. I felt that he was extremely knowledgeable, objective and fair.
Be forewarned, if you have a similar predicament, there are very few options now once you have been cancelled like this for fire risk and securing a policy may cost you. They did a great job, but they aren't magicians and we end up with a policy that is more than triple what we were paying for 20 years, for the same level of coverage.
Again, I am confident that they were able to secure us the best that was available to us at this time. Best of luck, you are in good hands with Avail.

Tevi Abrams-Slep

Avail was genuinely helpful and attentive when other local agencies were ill-informed or unable to help.

Brian spent a good deal of time talking me through various options on the phone.

Will go to them again with any insurance needs.

gordon mackenzie

My home’s insurance was dropped suddenly because of the great 2024 insurance pullout in California (for clearly false reasons —urban density too high in my neighborhood).

I was unable to find any coverage on my own and went to an insurance broker for the first time ever. Avail Solutions found an insurer for the house in a very short amount of time and price was within the range I expected for these trying times.

Highly recommended.

Mike Gillett

Brian and team were incredibly helpful in finding a insurance policies for auto and renters insurance. With the way the insurance market is right now, it was too much of a hassle to get quotes directly from insurance companies.

Avail handled all of that for me and was able to get a better price than I could find on my own.

Elaine Staats

Brian and the team at Avail have always taken care of me. I had an inspection and was threatened with cancellation of my homeowner's policy. The repairs were minor (cleaning rain gutters, etc.). I completed the work, and submitted the pictures to Avail to send to the insurance company. The submitted them immediately, and followed up with a call to the insurance to make sure the repairs were accepted, and my coverage will continue without interruption. This was a huge relief for me, and I appreciate their help. I highly recommend them.

John Regan

We got great insurance in a complicated situation through Avail. While other agents were less responsive, Brian and Ana got the job done. We are so appreciative of all their hard work. Highly recommended.

Ruven Chu

I would highly recommend working with Brian and Avail. I signed up for my Home and Auto insurance through them. They gave me very competitive rates, to the point where another agent I was talking to admitted that I should probably just go with Avail.

They also have been great at helping me handle the variety of requests from the insurance company. They handle most requests on their own to shield me from issues that crop up. For everything else, they have guided me on how to communicate and set expectations on how the insurance company will respond. Avail has been essential at helping me navigate the complex nuances of insurance. They're always willing to take the time to make sure I understand fully what's going on and what my options are.

Overall, working with them has been a great experience. I would happily encourage anyone to chat with them about their options!

Xing Gao

Brian's team is so responsive and helpful! They were the only broker that helped us get a home insurance in a high fire risk neighborhood quickly.