Peggy Biddison - State Farm Insurance Agent - Merced, California

George Q.

Had to add daughter and her new car at the same time. Was handled quickly and set up to give her the best cost on her insurance.

Juana D.

This review is a bit overdue, but this location deserves the 5 stars for the great experience I had.

Back in April, I started looking around for a new car insurance carrier as my previous provider proved to be untrustworthy. I asked a few friends and family which insurance carrier they'd recommend and the common answer I received was State Farm.

I went into this location on April 29th with my partner and we were greeted and assisted by Claudia. Claudia is super kind and knowledgeable and she ensured that I got the best quote possible and broke down what my coverage and limits were in a way that I would understand. Whilst there, she started asking us how our day was and we had a little pleasant conversation. I consider myself a pretty shy person, but the way that Claudia speaks to you makes you feel like you're catching up with an old friend and I can tell she truly cares about helping people.

After she finished handing me my paperwork, she walked us out and introduced us to Jeanhel as we were about to leave. Jeanhel gave us a warm smile and wished us a great rest of our day and I remember I left smiling because of the great experience I had. I went from a carrier whose agents would give me glares anytime I walked into their office to finding a warm and welcoming environment where I know people are taken care of. Heck, I feel that folks who walk in are treated more like family than customers.

I highly recommend this location for your insurance needs whether you're already with State Farm or looking for a new provider.

Sheyla C.

I have never had such great service when trying to get insurance. The customer service was amazing, especially Alyssa. She gave me the best experience and was able to explain and work with me very well. Definitely recommend!

Michelle N.

Claudia and Peggy are super! So sincere, professional, and compassionate. When we all think of insurance as just another bill in the mail, they are here to the rescue to eaae our minds by giving us the assurance that we are in great hands when the unexpected happens. Praise to this office for their passion and dedication to their clients! Highly recommended 👌 Thank you!

Norma M. R.

I have been with State Farm for many years and am so grateful for their service and support. They make it quick and easy to get things taken care of and always reach out if there are any changes (like saving money!) Their app is great too. I can file a claim with it and a representative calls back quickly to help take care of whatever I need. I highly recommend Peggy and her team to all my friends and family, they are just so amazing

Naiyana X.

They are very nice and has great customer service skill. They made me and my mom feel like we're part of there family

lindsey M.

Peggy has such a great team! Claudia has helped us with our car, home, and life insurance for years. Everyone is knowledgeable, efficient, and incredibly genuine. We are always so impressed with how easy they make everything for us. It’s always a no brainer. We highly, highly, recommend!

Amy G.

If you are looking for an office that genuinely looks out for you this is the one! I’ve never had such a pleasant experience. I went in for a quote and not only did they exceed my expectations, but they went above and beyond to get me the coverage I deserve. The previous insurance agency I worked with was impossible to reach. Vicky Nava was not only knowledgeable but informative as well. She didn’t just throw numbers and quotes at my face, she took the time to make sure I understood what it was I receiving and that was truly appreciated. I 10/10 recommend this insurance agency. Keep in mind Jake isn’t in this office though…. 😉