Kinney & Co - Pasadena, California

Kinney & Co, located at Address: 524 S Rosemead Blvd, Pasadena, CA 91107, is an insurance agency that offers a variety of insurance products and services. The company has a wheelchair accessible entrance and wheelchair accessible parking lot, making it easy for people with mobility challenges to visit their office.

Kinney & Co has been reviewed 11 times on Google My Business, and the average opinion is 2.3/5. While there are some positive reviews, there are also several customers who have expressed dissatisfaction with their experience. However, it's essential to consider that every business has its strengths and weaknesses, and it's essential to look at the entire picture before making a decision.

When it comes to their services, Kinney & Co specializes in insurance, offering a range of insurance policies to meet the needs of their clients. While there is limited information about the specific types of insurance they offer, it's likely that they can help you find the right insurance policy for your needs.

If you're considering working with Kinney & Co, here are some recommended actions. First, take a look at their Google My Business reviews to get an idea of what other customers have experienced. While individual experiences may vary, it's helpful to get a sense of the company's strengths and weaknesses.

Additionally, consider visiting their office at the address listed above. Seeing the office and meeting the staff in person can help you get a better sense of the company's culture and customer service approach.

If you're unable to visit the office in person, consider reaching out to Kinney & Co by phone at Phone: 64417000. Speaking with a representative directly can help you get a better sense of the company's services and determine if they're the right fit for your needs.

Finally, consider visiting their website for more information. While there may not be a lot of information available online, their website may provide additional details about their services and the types of insurance policies they offer.

Reviews of Kinney & Co

Xuewei Zheng

1/5

IF you are reading this PLEASE DO NOT use them as your insurance agency. They are extremely BAD with communicating back. They NEVER respond to emails, text or even phone calls. I don’t know why do they even exist if they are not willing to work with their customers. They provided us with Emily and she is unresponsive, unprofessional and unhelpful. She messed up my payment method and promised to have it fixed but never did. I waited for half year and the problem was actually NEVER FIXED..ended up having to contact my insurance company directly and asked for them to help me cancel my agency for me but they weren’t able to and so I tried calling Kinney Agency and they refused to help. So I just had to cancel my whole insurance policy instead. A total failure working with this agency. MUST AVOID. Thank you

John Lee

5/5

I am 3rd year customer and I didnt have any issues I guess it depends on who your rep is... I deal with Ivy and I didnt have any issues. I have usually contact her via email and she always help me lower my business insurance.

Carrie Tam

1/5

I keep on calling this company's number and it always goes to their voicemail. I leaved messages to call me back but no one does from the company. They increase my auto insurance and I want to cancel my policy with them. This is an unreliable company. I need to take back my money which was automatically deducted from my account.

Plus1

1/5

I can't use worse words to throw on this b insurance agent. Especially for the female newbie staff from Jilin province, northeast part of China. She was humiliating me all the time through the phone when I was asking a claim since my vehicle was hit by a drunk driver. This agent is totally useless except the time you need to pay the bill. I wil sue that female staff and this insurnace agent company!

Yifeng Chen

1/5

I wish I could give negative star. I give them enough time work with my doc but never got respond back. NOT recommended AT ALL!!!!!!!!!! They only good at pushing customers to another agents every day.

Kail Tyson

1/5

Refuses to answer the phones, can't collect any information on their insured and this "Hannah" girl which i supposedly have a direct number to will not pick up the phone.

Zach Glenn

1/5

They sent me someone else's refund check. They're obviously not very safe with your information or money.

Steve Nipper

2/5

Their phone number doesn't work.