SERVPRO of Spring Valley/Jamul - Spring Valley, California

Maria V. E.

We had a water leaked 3months ago. SERVPRO recommended by our insurance to call. SERVPRO Spring Valley/ Jamul was the first one who answered our call and helped us right away. Jason's team are friendly, good communicators and they work fast. Amanda and William made everything so fast and easy. They helped us through the process from insurance, drying/Mitigation and restoration. William was the first one to come out to check, did the drying, and called out Alex and Gerson to remove the wall and vanity. He made sure that everything was dry before calling Eloy to do the restoration. Eloy and his team Rey did a great job restoring our bathroom wall and vanity.We are happy with the outcome. They made this stressful experience less stressful for us. We definitely recommend them with our friends and contact them again if we need to.

Aica C.

Alex and Gerson worked on our water damage at home due to a slab leak. They were very courteous and made sure that they worked efficiently and fast. They were very mindful about keeping the kids safe while they do their job. They were also very patient in explaining the process and in answering all my questions regarding the project. Amazing team! Kudos to William, Aiden and Amanda as well.

John P.

Great company. Very professional and complete. Amanda, Randy, James, Scarlett, and Jose were very good at explaining the drying process. I hope I never need them again but if I do, I know who to call.

Alex A.

Chris Deal and his team were amazing after my water heater died. They came in quickly and immediately took action to repair my property. I appreciate his great communication and mindfulness about the safety of my daughter during the repairs.

Theresa W.

William and Jose are AMAZING!!!! They both communicated well with me and kept me in the loop of what was going on and what was being done. The price was definitely reasonable and the best I've seen. Jose worked on my house after the storm flooded it, and got through most of my bottom floor in just a few days by himself. He was very polite, professional, and knowledgeable and he kept the area where he was working very clean and tidy. If you have any remodeling, water damage, etc that needs to be done, I can't recommend SERPRO enough!!! Especially William and Jose!!

Ann S.

Will Bryan of Servpro was excellent. He replaced my toilet in a timely manor and he cleaned up all the mess! He also explained what caused the problem. I am very happy I went with Servpro and would recommend them to my friends and family. Thank You!!

Ed C.

DO NOT USE SERVPRO. ServoPro's slogan should be you'll wish you never called us. Jason, who is the president of this franchise, came to my house when I called ServPro. He came out of state to help people out. Not only did he perform work without a contractor's licensee in the state, he also didn't perform proper water mitigation. He didn't seal the area off with plastic, heat it to about 80 degrees and use a dehumidifier. He also didn't cut up all of the drywall that was wet.

I tried talking with Jason about this, but ghosted over text messages. I talked with Amanda from the office and was told they would help cover the cost of mold cleanup. I've sent them copies of the $15k bill I got from another Servpro that they told me to talk to and again I've been ghosted by Jason. I've been left to report them to the state for contracting without a license in Oregon and take legal action.

You are better off calling a local water mitigation company that isn't servpro.

Rick S.

We had a a significant water leak that had been an ongoing problem for years. We called SERVPRO and Will came out. He was able to find the leak. Advised us to do some other repairs. We no longer have any issues even when it rains. We highly recommend calling them. Very professional and great communication.