Verizon - Rohnert Park, California

For individuals seeking comprehensive telecommunications solutions in the Rohnert Park, California area, Verizon (operating as Victra) presents a compelling option. Located at 6360 Commerce Blvd, Rohnert Park, CA 94928, United States, this store offers a wide array of services designed to meet diverse customer needs. Reaching them is easy via their phone number: 7075851200, or through their website: victra.com. They specialize as a cell phone store, an internet service provider, and a telecommunications service provider, effectively consolidating various connectivity requirements under one roof.

About Verizon/Victra

Verizon, through its Victra storefront in Rohnert Park, delivers a robust suite of services. Initially, it’s crucial to understand that Verizon and Victra are interconnected. Victra operates as an authorized Verizon retailer and service provider. This means that customers gain access to Verizon’s extensive network infrastructure and a broad portfolio of products, including wireless plans, mobile devices, and home internet services. The Rohnert Park location specifically caters to local residents and businesses, offering personalized support and tailored solutions.

Services Offered

The store’s offerings encompass a significant range:

• Wireless Plans: Verizon provides a diverse selection of wireless plans, catering to varying data needs and budgets. Customers can choose from prepaid options to comprehensive post-paid plans, with features like unlimited data, international calling, and device financing.
• Mobile Devices: A wide variety of mobile devices, including smartphones, tablets, and accessories, are available for purchase. Verizon offers competitive pricing and financing options to facilitate device upgrades.
• Internet Service: Victra delivers internet service through Verizon's fiber optic and DSL networks, providing high-speed connectivity for homes and businesses. Different speed tiers are available to suit individual requirements.
• Home Phone Service: Traditional home phone service is also available, offering a reliable communication channel.
• Business Solutions: For businesses, Verizon provides tailored telecommunications solutions, including managed Wi-Fi, VoIP phone systems, and dedicated internet access.

Convenience and Accessibility

Beyond the core services, Victra in Rohnert Park prioritizes customer convenience. In-store pick-up and in-store shopping are readily available, allowing customers to quickly acquire their desired products. On-site services include device setup, troubleshooting, and technical support. For those needing additional assistance, delivery and same-day delivery options are offered. The store is also committed to accessibility, featuring a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring inclusivity for all visitors.

Customer Feedback and Reputation

The Verizon/Victra location in Rohnert Park has garnered positive feedback from its clientele. According to Google My Business, the store boasts 281 reviews, with an average rating of 4.4 out of 5 stars. This demonstrates a strong level of customer satisfaction and highlights the commitment to providing excellent service. Customers frequently commend the knowledgeable staff, efficient service, and competitive pricing. Specific positive comments often mention the helpfulness of the team in navigating internet plans and selecting the right cell phone for their needs.

Additional Features

To further enhance the customer experience, the store supports various payment methods, including credit cards, debit cards, and NFC mobile payments. Furthermore, the store is committed to creating a welcoming environment for all, being an LGBTQ+ friendly location. They also stock a selection of electronics and accessories. The store provides a Wi-Fi hotspot for customer convenience.

Contact Information and Location Details

Address: 6360 Commerce Blvd, Rohnert Park, CA 94928, United States.

Phone: 7075851200

Website: victra.com

In conclusion, the Verizon/Victra store in Rohnert Park offers a comprehensive and convenient solution for all telecommunications needs. With its wide range of services, accessible location, and positive customer feedback, it’s a valuable resource for residents and businesses in the area.